Shipping Policy

1. General Information
At Wearth, we are committed to delivering your orders in the fastest and most sustainable way possible. Please read our shipping policy carefully to understand our processes.

2. Shipping Locations
We currently ship across India. International shipping is not available at the moment but will be introduced soon.

3. Processing Time

  • Orders are processed within 1-2 business days (excluding weekends and holidays).

  • Once your order is processed, you will receive a confirmation email with tracking details.

4. Shipping Time & Charges

  • Standard Shipping (5-7 business days).

5. Order Tracking

  • Once your order is shipped, a tracking number will be sent to your registered email and phone number.

  • You can track your order through our website or the courier partner’s website.

6. Shipping Partners

  • We collaborate with leading logistics providers to ensure reliable and timely delivery.

7. Delays & Issues

  • While we strive to meet the estimated delivery time, unforeseen circumstances such as weather conditions, strikes, or courier delays may affect delivery timelines.

  • If your order is delayed beyond the expected timeframe, please contact our customer support team at [support email/phone].

8. Incorrect Address or Non-Delivery

  • Ensure that your shipping address is accurate while placing an order.

  • If a package is undelivered due to an incorrect address or non-availability of the recipient, it may be returned to us. Additional re-shipping charges may apply.

9. Damaged or Missing Items

  • If you receive a damaged package or an item is missing, please reach out to us within 48 hours of delivery with relevant images.

  • We will assess the issue and provide a replacement or refund as applicable.

10. Returns & Exchanges

  • For details on returns and exchanges, please refer to our [Returns & Exchange Policy].

For any further shipping-related queries, feel free to contact us at contactus@wearthactive.com